Native Instruments - Knowledge Base
Knowledge Base
East West Symphonic Choirs (EWQLSC) - "Application Installation Error"
When you get the following error message:
you need to reinstall East West Symphonic Choirs on the computer. To proceed, please go on as follows:
1. remove the following files:
- the whole "East West" application folder or - if you have more than one East West product on that computer - , only the "Symphonic Choirs" application sub-folder from Macintosh HD / Applications / East West
- "SymphonicChoirs.plist" from Macintosh HD / Library / Preferences (if present) and from Macintosh HD / User / Library / Preferences
2. go to Macintosh HD / Applications / Utilities and start Disk Utility.
3. within Disk Utility, choose "repair disk permissions" (you need to select the system hard disk - Macintosh HD - on the left-hand side at first).
4. when you have done this, please insert Symphonic Choirs installation DVD No1 and start the installer.
5. choose "custom install" mode and check "basic installation" (EWQLSC Kompakt standalone) + the plug-in interface formats you want to use - AU, VST and / or RTAS
6. run the installer
7. when it's finished, quit the installer and start Service Center to activate the product.
8. from within Service Center Update Manager, download the latest EWQLSC Kompakt update (version 1.09) and install it afterwards.
9. out of the "Symphonic Choirs" folder from Macintosh HD / Applications / East West, start "Symphonic Choirs"
10. when you see the warning "Could not find Content file...Would you like to select a different directory?", choose "Yes" and select the "Symphonic Choirs Library" folder in the upcoming dialogue.
11. confirm the selection with "Choose".
12. load one instrument from the Symphonic Choirs Library content.
you need to reinstall East West Symphonic Choirs on the computer. To proceed, please go on as follows:
1. remove the following files:
- the whole "East West" application folder or - if you have more than one East West product on that computer - , only the "Symphonic Choirs" application sub-folder from Macintosh HD / Applications / East West
- "SymphonicChoirs.plist" from Macintosh HD / Library / Preferences (if present) and from Macintosh HD / User / Library / Preferences
2. go to Macintosh HD / Applications / Utilities and start Disk Utility.
3. within Disk Utility, choose "repair disk permissions" (you need to select the system hard disk - Macintosh HD - on the left-hand side at first).
4. when you have done this, please insert Symphonic Choirs installation DVD No1 and start the installer.
5. choose "custom install" mode and check "basic installation" (EWQLSC Kompakt standalone) + the plug-in interface formats you want to use - AU, VST and / or RTAS
6. run the installer
7. when it's finished, quit the installer and start Service Center to activate the product.
8. from within Service Center Update Manager, download the latest EWQLSC Kompakt update (version 1.09) and install it afterwards.
9. out of the "Symphonic Choirs" folder from Macintosh HD / Applications / East West, start "Symphonic Choirs"
10. when you see the warning "Could not find Content file...Would you like to select a different directory?", choose "Yes" and select the "Symphonic Choirs Library" folder in the upcoming dialogue.
11. confirm the selection with "Choose".
12. load one instrument from the Symphonic Choirs Library content.
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This did not work for me. The initial install from the DVD doesn't install the Symphonic Choirs folder with the V1.0 app on my MacPro OSX 10.5 so neither the instructions above nor the Leopard Patch worked to solve the problem. No solution yet.
I have the same problem as Gregory Moore. When I re-install the application, no folder appears in the East West folder or anywhere else on the computer even though the installer tells me it has been successful.
Same problem...doesn't install the east west folder.
Exactly the same problem here, impossible having the folder east west/symphonic choirs... please NI do something