Native Instruments - Knowledge Base
Knowledge Base
Reinstalling the SERVICE CENTER in Mac OS X
In some cases it may be necessary to uninstall and reinstall the Service Center from scratch as a solution for certain technical issues.
In order to uninstall the software, please delete these files and folders from the following directories (the ~ symbol stands for your user home directory):
- Macintosh HD/Applications/Native Instruments/Service Center
- Macintosh HD/Library/Preferences/com.native-instruments.ServiceCenter.plist
- Macintosh HD/Users/your_username/Library/Preferences/com.native-instruments.ServiceCenter.plist
Note: On newer Mac OS systems where 10.7 (Lion) is installed, the User Library folder is hidden. To access it, click on the task bar entry 'Go' and press down the Alt key. The Library entry will become visible in the drop-down menu and can now be selected.
Then download and install the latest version of the Service Center from this page.
In order to uninstall the software, please delete these files and folders from the following directories (the ~ symbol stands for your user home directory):
- Macintosh HD/Applications/Native Instruments/Service Center
- Macintosh HD/Library/Preferences/com.native-instruments.ServiceCenter.plist
- Macintosh HD/Users/your_username/Library/Preferences/com.native-instruments.ServiceCenter.plist
Note: On newer Mac OS systems where 10.7 (Lion) is installed, the User Library folder is hidden. To access it, click on the task bar entry 'Go' and press down the Alt key. The Library entry will become visible in the drop-down menu and can now be selected.
Then download and install the latest version of the Service Center from this page.
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